Our Services

Logistic Service Provision

Humanitarian logistics, delivered with precision — across 190+ countries, every day.

Our Services

The IFRC Supply Chain Management (SCM) department provides end-to-end logistics services to National Red Cross and Red Crescent Societies, governments, UN agencies, NGOs and external partners — delivering humanitarian assistance where it's needed most.

What makes us different? We operate as a non-profit service provider embedded within the world's largest humanitarian network. That means no commercial markup, full transparency, and deep access to a pre-positioned global supply chain — including last-mile delivery in contexts where few others can reach.

Whether you need rapid emergency procurement, long-term warehousing, fleet solutions, or help building your own supply chain capability — we scale to your mission, not the other way around.

Who we serve
National Societies Governments UN Agencies NGOs Private sector & donors
190+
Countries reached
12
Global warehouses
24 hrs
Emergency response time
100+
Years of expertise
Non-profit
Cost-recovery model
What we offer

Explore our services

Humanitarian Procurement
Procurement

Humanitarian Procurement Centre (HPC)

End-to-end sourcing, contracting and supply of relief items globally — accredited by EU DG ECHO since 2005.

What it is

End-to-end procurement — needs identification, sourcing, tendering, supplier management, customs clearance, insurance, quality assurance and sustainable procurement. Accredited by EU DG ECHO since 2005.

Who it serves

Internal: All Movement members — National Societies, IFRC regional offices, country delegations and ICRC.

External: Governments, NGOs, UN agencies and humanitarian organizations.

Value proposition
Content under development
Example use case
Content under development
Global Logistics
Logistics

Global Logistics & Transport

Fast, efficient transport of humanitarian supplies internationally and in-country — including last-mile delivery where few others can operate.

What it is

International and in-country transport, freight forwarding, customs clearance, and last-mile delivery. Transport to the final port of entry varies depending on the agreed Incoterm. IFRC can arrange delivery directly from warehouse or order and deliver on demand.

Who it serves

National Societies, UN agencies and NGOs needing reliable transport — especially into fragile, conflict-affected or hard-to-reach operational contexts where commercial carriers won't operate.

Value proposition
Content under development
Example use case
Content under development
Warehousing
Warehousing

Warehousing & Prepositioning

Strategic stock across 3 global hubs — Dubai, Kuala Lumpur, Panama — with emergency supplies for 20,000 people deployable in 48–72 hrs.

What it is

Strategic prepositioning of emergency stock across 3 global hubs — Dubai, Kuala Lumpur, and Panama — plus sub-regional stock in disaster-prone locations. Services include unloading, storing, packing, repacking, labelling and kit assembly.

Who it serves

Governments, donors and humanitarian organizations that need stock positioned close to crisis zones — without the overhead of managing their own global warehouse network.

Value proposition
Content under development
Example use case
Content under development
Fleet Services
Fleet

Fleet Services

Vehicle solutions for humanitarian operations — buy, lease to own, or rent. From 4x4s to ambulances, built to spec and managed by IFRC's Global Fleet in Dubai.

Fleet Services

IFRC's Global Fleet, based in Dubai, provides vehicle solutions to members of the International Red Cross and Red Crescent Movement, and to third parties on a case-by-case basis. Choose the acquisition model that fits your operational needs and budget.

Visit Global Fleet website → fleetteam.global@ifrc.org
01

Direct Sales

Buy outright — standard or fully customized

  • Wide vehicle range — 4x4s, ambulances, mission-specific and customizable units
  • Exceptional pricing — IFRC's global supplier agreements deliver below-market rates
  • Built to spec — customize vehicles to your exact operational requirements
  • Full ownership — vehicle is yours from day one, no ongoing obligations
02

Lease to Own

Flexible path to ownership — no large upfront investment

  • All-in-one monthly payment — costs bundled into a single predictable fee
  • Automatic ownership at contract end — no additional purchase step
  • No large upfront investment — preserve capital while securing fleet assets
  • Donor compliant — fixed, transparent running costs, easy to budget
  • Competitive prices — compared to the public market
03

Operational Lease

Full-service rental — return when no longer needed

  • No upfront costs — monthly rental supports cash flow
  • Flexible return options — return vehicles when no longer needed
  • Global fleet management — support and replacement by IFRC's Global Fleet
  • Self-insurance provision — theft/damage + third-party, driver & passenger insurance
  • Automatic replacement — after 60 months or 150,000 km

What's included in the rental rate

Standard vehicles
Included as standard
  • Free vehicle replacement at 5 years or 150,000 km
  • High-quality equipment meeting international standards
  • Global third-party liability insurance
  • Vehicle damage insurance + claims management support
  • Fleet management system and reporting
  • Driver & passenger accident, death and medical expenses insurance
Important notes
  • All rates in Swiss Francs (CHF) — monthly rental only
  • Regional rates should be confirmed before ordering
  • Standard VRP: minimum 1 month, maximum 60 months
  • Vehicle damage insurance subject to CHF 1,000 deductible
  • Delivery depends on stock availability at time of order
  • National Society rentals subject to 6.5% service charge
Preparedness
Preparedness

Supply Chain Preparedness & Surge Support

Pre-positioned stocks and pre-agreed surge arrangements — enabling response within hours, not weeks, when disaster strikes.

What it is

Rapid deployment capacity, pre-agreed supply solutions and standing surge arrangements — ensuring partners can respond within hours, not weeks, when disaster strikes.

Who it serves

Governments, National Societies and UN clusters that need guaranteed response capacity built into their preparedness frameworks before a crisis occurs.

Value proposition
Content under development
Example use case
Content under development
Capacity Building
Capacity Building

Supporting National Societies

Logistics needs assessments, development plans and technical support — building local supply chain capability for long-term resilience.

What it is

Logistics needs assessments, gap analysis, logistics development plan design, technical support and coordination between National Societies and Movement partners on shared logistical challenges.

Who it serves

National Red Cross and Red Crescent Societies seeking to strengthen local logistics capacity, reduce dependency on external support, and deliver better services to their communities.

Value proposition
Content under development
Example use case
Content under development